Kulani Kinis Europe logo
Kulani Kinis Europe logo

All articles

Return From Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Spain (Except Canary Islands), Sweden, and SlovakiaUpdated 25 days ago

Start a Return: To start a return, click here.

Return Policy: Items purchased from our website at full price or with a discount of 15% or less, that are not marked as final sale, and that are in new and unworn condition with the tags and hygienic liners attached can be returned within 30 days of purchase for a refund to your original payment method or a store credit! 💕 For sanitary reasons, please try on all swimwear over underwear! 

Final Sale: Items marked as Final Sale are not eligible for return unless your item is damaged upon receiving it or our pick and pack pixies have accidentally packed the incorrect item. Please contact our lovely customer care girlies at info@kulanikinis.com and we will try to organize a replacement of the item if possible! 💞

Return Cost: Our returns process comes with a little fee!! 💕 A €10 Euro return shipping fee will be deducted from your refund if you choose to return for a refund to your original payment method! FYI: The cost of shipping on your order is non-refundable! 

Refund Processing: Once our amazing returns girlies receive and approve your returned items, your refund will be processed back to your original payment method within 10-14 business days! Once you receive your refund notification, please allow an additional 5-10 business days for your bank to post the refund to your account! 💸

For information on refunds processed to Giropay, click here.
For information on refunds processed to Sofort, click here.
For information on refunds processed to Klarna, click here.
For information on refunds processed to Clearpay, click here.

Split Payment Refunds: If a purchase is completed using a gift card and another method of payment, when a refund is processed, the refund is applied to the gift card first, until it reaches the full amount available for refund. Then rest of the refund is applied to the other payment methods.

Return From A Different Country in Europe: For return information for The Canary Islands and other countries in Europe, please see the section titled “Return From All Other Countries”


Was this article helpful?
Yes
No